Delete your CDS Space account
You can close your account yourself in the CDS Space app or on our website. Closing is permanent and signs you out on every device.
In the CDS Space app
- Sign in to the CDS Space app.
- Open the Menu tab and tap Account Config.
- Scroll to the bottom and tap Close account.
- Confirm your email address, tell us why you are leaving, and enter the six-digit code we email to you.
On the website
- Sign in at cdsspace.pro/login.
- Open Settings from your dashboard.
- Under Close business account, select Close account and follow the same steps.
If you can no longer sign in
Email support@cdsspace.pro from the address on your account with the subject "Delete my CDS Space account". We will confirm the request with you and close the account within 30 days.
Delete some or all of your data without closing your account
You can ask us to delete specific personal data, such as uploaded files, chat messages, your phone number or your profile photo, and keep using your account.
- Email support@cdsspace.pro from the address on your account with the subject "Delete my CDS Space data".
- Tell us which data you want deleted. If you want all personal data deleted that we are not required to keep, say so.
- We will confirm the request and complete it within 30 days, and tell you if any of it must be kept for the reasons below.
You can also edit or remove your name, phone number, company details and profile photo yourself in Account Config at any time.
What is deleted and what we keep
When your account is closed
- Your account is closed straight away. You are signed out of every device and can no longer sign in.
- Your personal data is no longer used to provide the service and is deleted at the end of the retention periods below.
- If you want personal data deleted sooner, email us as described above and we will delete everything we are not required to keep.
Retention periods
- Account data: up to 24 months after closure, to handle disputes and legal obligations, then deleted.
- Payment, invoice and tax records: at least 6 years, as required by Nigerian tax law.
- Project and creative files and signed agreements: for the engagement plus 7 years, for tax and contract records.
- Server and security logs: up to 12 months, then aggregated or deleted.
Kept records are stored securely, are used only for the purposes above, and are deleted at the end of the retention period. See our Privacy Policy for full details.